Shipping policy

Thank you for shopping with Lumora! We're committed to delivering your order quickly and efficiently. Please review our shipping policy below:

1. Processing Time:

• All orders are processed within 2-3 business days (excluding weekends and holidays)
• You will receive a confirmation email once your order has shipped, including tracking information.

2. Shipping Time

• Estimated Delivery: After processing, orders typically arrive within 6-10 business days.
• Note: Shipping times may vary depending on your location and external factors beyond our control (e.g., customs delays, weather events).

3. Shipping Rates

• We offer free shipping worldwide.

4. International Shipping

• We currently ship to select countries. International shipping times may vary and could take longer than the estimated 6-10 business days.
  

5. Order Tracking

• Once your order is shipped, you will receive an email with tracking information to monitor your order's progress.

6. Shipping Issues

• If you encounter any issues with shipping, please contact our support team through "Contact Us" on our website. We'll be happy to assist with tracking and ensuring your package arrives as expected.